Refund Policy

Refund Policy

Things Happen

Some days you have to wait to ride for the brand

Cancellations can be requested 24 hrs in advance for a non-meal ride and 3 days in advance for a meal ride.

All rides can be rescheduled a day before the scheduled time.

Bad weather cancellations are accepted same day.

How to get a refund of a ride booked online

Please email us at to get a refund processed.

The stable locations are unable to access your payment information and the phone operators at the various locations are also unable to do so.

If you are unable to access email then please call 602-268-1261602-268-1261 and leave a message.